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Privacy Policy

Thank you for visiting our website. Throughout the entire website, the terms' we 'and' our 'refer to this website.In order to protect the legitimate rights and interests of both buyers and sellers, you have the right to know what information we collect about you and how to handle it when you visit our website. The terms of this online privacy policy will govern the use of any information collected during the implementation of this policy. We take user privacy seriously and take reasonable measures to protect it. We have formulated this privacy policy (hereinafter referred to as the "Policy") to share our information collection and usage practices with you. As a clearer definition, we will never intentionally sell or transfer your personal information without your knowledge and/or approval. Please read this policy carefully before sharing any personally identifiable information below.


By using, registering, or placing orders on our website, you agree to collect, use, and transmit your information in accordance with the terms of this policy. Every time you visit or use this website, and/or purchase or use any other services, you agree to the provisions of this privacy policy that existed at the time of your visit, purchase or use. We reserve all rights to modify this policy at any time without prior notice.


This policy is closely related to the terms and conditions elsewhere on our website or provided upon request. If you do not agree to the provisions of this privacy policy, you must stop using the website.


What personal identification information do we collect and how do we use this information?

Personal data or personal information means any information about an individual from which that individual can be identified. It does not include data where the identity has been removed (anonymous data).


When you visit, register or order products or services from us, use, store and transfer certain information about you including: 

Identity data: your name, username or similar identifier and title as well as the results of any checks carried out through a credit reference agency to confirm your identity;

- Contact data: email address, home, billing or business address;

- Financial data: bank account and payment card details;

- Transaction data: details about payments to and from you and other details of products and services you have purchased from us.

- Technical data: includes internet protocol (IP) address, browser type and version, operating system and platform and other technology on the devices you use to access this website.

- Usage data: information about how you use our website and products such as access times;and IP address accessed.

- Marketing and communication data: includes your preferences in receiving marketing from us and your communication preferences.


Users may provide other information about themselves, in addition to the mandatory personal information (hereafter "Voluntary Information").


How is your personal data collected?

We use different methods to collect data from and about you.


You may give us your identity, contact and financial data by filling in forms or corresponding with us by post, phone or email or otherwise. This includes personal data you provide when you:

- Purchase our products online;

- Subscribe to our newsletter;

- Request marketing to be sent to you;

- Enter a competition, promotion or survey; or

- Give us some feedback.


We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

Where we need to perform a contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal obligation.

Where you have explicitly given your consent for us to do so.


How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

 Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

- [[INSERT OTHER USES OF ORDER INFORMATION]]

In order to provide the best service, but only with your explicit consent, we may disclose your name on certain pages of the website. Without consent, we will never sell user information to any third party unrelated to this website, except in connection with the sale or merger of this website or the department responsible for providing such services.

We can also use such voluntary information to market its products and services to you, unless you "choose not to" receive such marketing information from us. Users can contact our customer service personnel at any time to 'opt out'.


Disclosure of your information

The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.


Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent. 


We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 


Automation technology using cookies


Cookies are small text files that websites can write to your computer. They are widely used to make websites run normally or more effectively, as well as to provide information to website owners. Cookies will automatically collect the technical data related to your browsing operations and modes mentioned above. We use cookies to identify you and allow you to log in to our website once for searching or posting without logging in again. Our affiliated companies or links also use cookies to identify you as a user of this website.


What are cookies?


"Cookies" are small text files a website can use to recognize repeat visitors, facilitate the visitor's ongoing access to and use of the site, and allow a site to track usage behavior and compile aggregate data that will allow content improvements. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allow the visitor to deny or accept the cookie feature. "Web beacons" are a small snippet of code embedded in webpages typically used to monitor activity on a webpage and transfer or collect information, such as information about your Internet Protocol address, the URL of the page on which the beacon is located, the browser type that is accessing the site, and the ID number of cookies placed on your computer.


Can I view the information collected by the website about me?

You have the right to view the personal information you hold about you, and you can request us to make any necessary changes to ensure its accuracy and keep it up-to-date. If you wish to do so, please contact us. You can access your personal data without paying any fees. However, if your request is clearly unfounded, repetitive, or excessive, we may charge reasonable fees. Alternatively, in this case, we may refuse to comply with your request.


In certain cases, you may have rights related to your personal data under data protection laws:


Access your personal data;

Correct your personal data;

Delete your personal data;

Oppose the processing of your personal data;

Request restrictions on the processing of your personal data;

Request to transfer your personal data; and

The right to withdraw consent.


If we discovers evidence that an individual user is under the age of eighteen (18) and accesses our services and/or products without the consent, approval, or authorization of their parents or legal guardians, we will immediately terminate the account.